Useful tools
SaaS status checker
Before you raise a ticket, check whether it's you or them. Live status for Slack, Google Workspace and Microsoft 365, pulled straight from the official sources.
Checking… · refreshes every minute
Google Workspace
OperationalNo open incidents on the Google Workspace dashboard.
Official status page →
Microsoft 365
Check official pageMicrosoft doesn't publish a public machine-readable status feed, so we link straight to their live dashboard rather than guess at a status.
Official status page →If something is down
What to do while you wait
An outage at Slack, Google or Microsoft isn't something you can fix, but there are sensible steps that keep your team working.
- Confirm it's the provider, not your network. If only one person is affected, it's usually local: browser, VPN, or device.
- Tell your team once, in a channel that still works. A single clear message stops a wave of duplicate emails and calls.
- Switch to your fallback. Phone, SMS, or a second messaging tool - make sure you plan ahead and agree what that is before you need it.
- Don't change settings mid-outage. Resetting passwords or re-configuring accounts during an incident usually makes recovery slower.
If outages keep catching you out, our IT support includes monitoring and proactive comms so your team hears from us first.
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We monitor the tools your business depends on and tell you what's happening before the tickets start.